Today's business must keep abreast of new technologies and tools to remain competitive, however the resources required to maintain a dedicated IT department often make this impossible. Tech Care provides the complete solution for organisations wishing to outsource some or all of their IT management and support needs. Tech Care can facilitate day-to-day system administration as a dedicated IT department or integrate with existing IT staff to provide expert counsel and support. From a professional on the phone, to an engineer on site, Tech Care provides the complete IT solution.

At Tech Care we appreciate that any down-time of your computer systems means immediate costs to your loss of productivity and business. We offer up to 1 hour response times to Sydney Metro areas, with instant response in cases where remote-access has been setup. Call, email, or book on-line!

IT infrastructure requires regular maintenance to run smoothly and efficiently. Tech Care offer a range of support, maintenance and connectivity management services to ensure the integrity of your hardware and timely support for your network. Regular maintenance of hardware and software reduces the vulnerability and risk of damage to your company's resources, helps protect equipment and software, avoid errors, and can assist in identifying problems before they develop. Tech Care's skilled engineers provide immediate technical support for all IT matters ensuring as little downtime as possible for your business.

Many computers can be upgraded to improve performance. We can add more memory, hard disks and even change the processor. We are highly experienced in upgrading PCs and adding peripherals.

• Peer to Peer or Client Server based Local Area Network or Wide Area Network, using Microsoft technology which covers Windows 95, Windows 98, Windows NT 4, Windows 2000, XP, 2003, MS Small Business Server, MS Back Office Server solutions.

• Australia nationwide networking, Broadband Cable/ADSL and VPN solutions for inter-state offices and intra-state offices

• Configure your computers for file and printer sharing as well as common office application (MS Office) sharing.

• Network, Internet, and Email security audit and consultancy

• Security Firewall Solutions for LAN & WAN company-wide and nation-wide

• Company Data Backup & Recovery Services & Solutions

• Provide best value-for-money PC upgrade plan

• On-site installation & configuration of all hardware & software applications

• Supply, install and configure peripherals such as Printer, Fax, Scanner, etc.
  
  
  
  
  

• Need to get connected? Can't get your workstation to link to your cable-modem or DSL connections properly? We can quickly fix most e-mail problems on most messaging systems such as Outlook Express, Outlook, Exchange, etc. We can also share your internet connection amongst multiple computer workstations and/or setup a local or wireless network.
  
  
  
  
  
  
  

• Establish remote dial up facility to fix your computer server problems remotely and quickly.

• Pro-actively monitoring your system, fix your problem before it becomes critical.

• Telephone support for any technical issues associated with your computer system.

• Remote server and data backup monitoring

• Remote network infrastructure monitoring

• On-site scheduled network administration

• Backup management for your mission-critical business files

• IBM & Compatibles
• Networks
• File Servers
• Displays
• Notebooks
• Scanners
• Printers
• Facsimile
• Peripherals
• Internet Connections